My case got a new worker and I couldn't be happier, I feel as though I'm part of a team now and am confident in their help moving forward. My concerns were addressed, I was apologized to and reassured it wouldn't happen again. I like when mistakes can be owned up to and I do reward the respect. Mistakes were made on both ends but what makes Olinsky different from the State is that Olinsky will admit and fix theirs, that is very respectable and honorable. We're all human after all. I look forward to being part of a team and handling my case the way it should have been. My previous opinion is void and I feel very secure in my new view of this group as a whole. Thank you.